Conflict, Communication & Difficult Conversations
Healthy conflict is a leadership skill — avoidance is costly.
Unaddressed conflict drains morale, performance, and trust.
This masterclass builds confidence and skill in navigating tough conversations early and productively.
This masterclass is ideal for:
People managers, HR leaders, and founders.
What you’ll learn:
How to address conflict before it escalates
How to navigate difficult conversations confidently
How to reduce performance and morale issues
How to document appropriately and fairly
What we’ll cover:
Conflict styles
Feedback vs. confrontation
Emotional regulation for leaders
Documentation best practices
You’ll walk away with:
Difficult Conversation Scripts
Conflict Resolution Framework
Next step opportunities:
Talent Assessment